Green Light Depot Warranty Information
Fast and Easy Returns! Green Light Depot takes pride in offering the best LED lighting and solar products available. We select products exclusively from manufacturers that offer high quality products with certified warranties. The warranty details are listed in the specification sections of the product information pages for each item listing. If they are not listed, please abide by the warranty guidelines.
NOTE: A manufacturers’ statement of Estimated Life Hours does not imply a warrant for either manufacturer or for Green Light Depot.
Green Light Depot offers a 30-day refund policy to customers who are not satisfied with the product they received, as long as it is in the good condition and re-sellable.
Unfortunately, a product will occasionally get damaged in transit. Should you be an unlucky recipient of a damaged or defective product, please complete our warrant form below as soon as possible and a GLD customer service representative will get to working on a replacement or a refund for you ASAP. Green Light Depot also offers a replacement to customers that receive a damaged or defective product, as long as a return is filed through Green Light Depot and within 10 days from the delivery date. Here, GLD will offer a replacement through our claims.
If a return is filed after our 30 days, GLD will give you store credit for the same product or the most similar item. This is valid only during the issued warranty period.
NOTE: Shipping costs are not refundable. The customer must pay to ship any replacement items back to us.
If you have an issue with a product that you bought from us and would like to return it based on the terms above, please complete the form below: